Terms and Conditions
General Terms and Conditions
Growmania s.r.o.
I. Basic Provisions
- These General Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) are issued pursuant to Section 1751 et seq. of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the “Civil Code”).
- Seller:
Growmania s.r.o.
Company ID: 27657345
Registered office: Roháčova 145/14, Žižkov, 130 00 Praha 3
Registered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 122083
Website: www.hiseeds.cz
(hereinafter referred to as the “Seller”)- These Terms and Conditions govern the mutual rights and obligations of the Seller and the natural person who concludes a purchase contract outside their business activity as a consumer, or within their business activity (hereinafter referred to as the “Buyer”), via the web interface on the Seller’s website (hereinafter referred to as the “online shop”).
- The provisions of these Terms and Conditions form an integral part of the purchase contract. Any differing arrangements in the purchase contract shall prevail over these Terms and Conditions.
- The purchase contract and the Terms and Conditions are concluded in Czech and English.
Collector Nature of the Goods and Buyer’s Responsibility
The cannabis seeds offered in the online shop are sold exclusively as collector’s items and for the preservation of genetic material. They are not intended for cultivation where prohibited by law. The Buyer acknowledges that the legal regulation concerning the purchase, possession, import and cultivation of cannabis seeds differs from country to country. The Buyer is solely responsible for verifying and complying with the legal regulations applicable in the country to which the goods are delivered, or in the country of their residence. By concluding the purchase contract, the Buyer confirms that they are familiar with these regulations and assumes full responsibility for the legality of ordering and using the goods. The Seller accepts no liability for any breach of legal regulations by the Buyer.
The Buyer declares that they are over 18 years of age and fully legally competent. The goods are not intended for persons under 18 years of age.
The Buyer undertakes not to provide the purchased goods to persons under 18 years of age and not to use them or handle them in a manner contrary to the legal regulations applicable in the country of their residence or in the country of delivery.
II. Information on the Goods and Prices
- Information about the goods, including prices, is provided for each individual item in the online shop offer. The prices of the goods are stated inclusive of VAT and all related charges. The prices of the goods remain valid for as long as they are displayed in the online shop. This provision does not preclude the conclusion of a purchase contract under individually agreed conditions.
- All presentation of goods in the online shop catalogue is for information purposes only and the Seller is not obliged to conclude a purchase contract in respect of such goods.
- Information on the costs associated with packaging and delivery of the goods is published in the online shop. This information applies only where the goods are delivered within the territory of the Czech Republic.
- Any discounts on the purchase price cannot be combined unless the Seller and the Buyer agree otherwise.
The costs of packaging and delivery of the goods are stated in the online shop. For delivery outside the territory of the Czech Republic to Member States of the European Union, shipping costs may differ; their amount is stated to the Buyer in the online shop, or will be communicated before the order is completed. The Seller does not ship goods outside the territory of the European Union.
The Seller is currently not a VAT payer; the stated prices are final. If an obligation to pay VAT arises (in particular under the OSS regime for cross-border sales to consumers in the European Union), this fact will be reflected in the prices stated in the online shop.
III. Order and Conclusion of the Purchase Contract
- Costs incurred by the Buyer in using means of distance communication (e.g. internet connection, telephone calls) shall be borne by the Buyer. These costs do not differ from the basic rate.
- The Buyer may order goods:
- via a customer account, if prior registration has been completed,
- by completing the order form without registration.
- When placing an order, the Buyer selects the goods, the number of items, the method of payment and delivery. Before submitting the order, the Buyer has the opportunity to check and amend the entered data. The order is submitted by clicking the “ORDER” button. The data in the order are deemed correct by the Seller. A condition for the validity of the order is the completion of all mandatory data and the Buyer’s confirmation that they have read the Terms and Conditions and are over 18 years of age. By submitting the order, the Buyer also confirms that they are ordering the goods exclusively for collector’s purposes and for their own use only.
- Immediately upon receipt of the order, the Seller shall send the Buyer confirmation to the e-mail address stated in the order. This confirmation does not constitute conclusion of the contract. The purchase contract is concluded only upon acceptance of the order by the Seller.
- If the Seller cannot fulfil any of the Buyer’s requirements, it shall send a modified offer. This shall be deemed a new proposal for a purchase contract, which may be concluded by the Buyer’s confirmation.
- All orders accepted by the Seller are binding. The Buyer may cancel the order until they are notified of its acceptance. Cancellation is possible by telephone or e-mail.
- If there has been a technical error in stating the price in the online shop, the Seller is not obliged to supply the goods at the obviously incorrect price, even if order confirmation has been sent. In such a case, the Seller shall inform the Buyer and send them a new offer.
IV. Payment Terms and Delivery of Goods
- The Buyer may pay the price of the goods and any costs associated with delivery of the goods under the purchase contract by the following methods:
- by cashless transfer to the Seller’s bank account no. 2606042001/5500 held with Raiffeisenbank a.s.. Registered office: Hvězdova 1716/2b, 140 78 Praha 4. Company ID: 49240901
- by cashless payment card payment
- by cashless transfer to the Seller’s account via a payment gateway
- in cash or by payment card upon personal collection at the Zásilkovna/Balíkovna parcel collection point
- in cash or by payment card upon personal collection at the shop
- Together with the purchase price, the Buyer is obliged to pay the Seller the costs associated with packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise below, the purchase price shall also include the costs associated with delivery of the goods.
- In the case of payment in cash, the purchase price is due upon receipt of the goods. In the case of cashless payment, the purchase price is due within 3 days of conclusion of the purchase contract.
- In the case of payment via a payment gateway, the Buyer shall proceed in accordance with the instructions of the relevant electronic payment provider.
- In the case of cashless payment, the Buyer’s obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the Seller’s bank account.
- The Seller does not require any advance payment or other similar payment from the Buyer in advance. Payment of the purchase price before dispatch of the goods is not an advance payment.
- Under the Act on Registration of Sales, the Seller is obliged to issue a receipt to the Buyer. At the same time, it is obliged to register the received sales with the tax administrator online, and in the event of a technical outage no later than within 48 hours.
- The goods are delivered to the Buyer:
- to the address specified by the Buyer in the order
- via a parcel collection point to the collection point address specified by the Buyer.
- The choice of delivery method is made during the ordering of the goods.
- The costs of delivery of the goods depending on the method of dispatch and receipt of the goods are stated in the Buyer’s order and in the Seller’s order confirmation. If the method of transport is agreed on the basis of a special request by the Buyer, the Buyer bears the risk and any additional costs associated with this method of transport.
- If the Seller is obliged under the purchase contract to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to take delivery of the goods upon delivery. If, for reasons on the Buyer’s side, the goods must be delivered repeatedly or in a manner other than that stated in the order, the Buyer is obliged to pay the costs associated with repeated delivery of the goods, or the costs associated with another method of delivery.
- Upon receipt of the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the carrier immediately. If damage to the packaging indicating unauthorised entry into the consignment is found, the Buyer need not accept the consignment from the carrier.
- The Seller shall issue the Buyer with a tax document – an invoice. The tax document is sent to the Buyer’s e-mail address.
- The Buyer acquires ownership of the goods upon payment of the full purchase price for the goods, including delivery costs, but not before taking receipt of the goods.
- Responsibility for accidental destruction, damage or loss of the goods passes to the Buyer at the moment of receipt of the goods or at the moment when the Buyer was obliged to take receipt of the goods but failed to do so in breach of the purchase contract.
If the goods are delivered outside the territory of the Czech Republic, the Buyer acknowledges that they bear the risk associated with any detention, seizure or non-delivery of the consignment by customs, postal or other authorities in the country of delivery. The Seller is not liable for non-delivery of the goods for these reasons.
V. Withdrawal from the Contract
- A Buyer who has concluded a purchase contract outside their business activity as a consumer has the right to withdraw from the purchase contract.
- The withdrawal period is 14 days from the day of receipt of the goods.
- The Buyer may not, among other things, withdraw from the purchase contract:
- In the case of delivery of goods in sealed packaging which the Buyer has removed from the packaging,
- Goods that have been mechanically damaged
- in other cases set out in Section 1837 of the Civil Code.
- The goods must be in their original undamaged packaging, undamaged, complete and with a copy of the proof of purchase.
- To comply with the withdrawal period, the Buyer must send the withdrawal notice within the withdrawal period.
- A Buyer who has withdrawn from the contract is obliged to return the goods to the Seller within 14 days of withdrawal from the contract. The Buyer shall bear the costs associated with returning the goods to the Seller, even where the goods cannot be returned by ordinary postal means due to their nature.
- If the Buyer withdraws from the contract, the Seller shall refund all funds received from the Buyer, including delivery costs, without undue delay and no later than within 14 days of withdrawal from the contract, using the same method. The Seller shall refund the received funds by another method only if the Buyer agrees and if no additional costs are incurred by the Buyer.
- If the Buyer has chosen a method of delivery other than the cheapest method of delivery offered by the Seller, the Seller shall refund the Buyer the costs of delivery of the goods up to the amount corresponding to the cheapest offered method of delivery of the goods.
- If the Buyer withdraws from the purchase contract, the Seller is not obliged to refund the received funds to the Buyer before the Buyer hands over the goods to the Seller or proves that the goods have been sent to the Seller.
- The Buyer must return the goods to the Seller undamaged, unused and unsoiled and in the intact original packaging. The Seller is entitled to unilaterally set off any claim for compensation for damage to the goods against the Buyer’s claim for a refund of the purchase price.
- The Seller is entitled to withdraw from the purchase contract due to stock depletion, unavailability of the goods, or if the manufacturer, importer or supplier of the goods has discontinued production or import of the goods. The Seller shall inform the Buyer without undue delay via the e-mail address stated in the order and shall refund, within 14 days of notification of withdrawal from the purchase contract, all funds including delivery costs received from the Buyer under the contract, using the same method, or a method specified by the Buyer.
VI. Rights Arising from Defective Performance
- The Seller is liable to the Buyer that the goods are free from defects upon receipt. In particular, the Seller is liable to the Buyer that at the time the Buyer took receipt of the goods, the goods have the characteristics agreed by the parties, and if no such agreement exists, that they have the characteristics described by the Seller or manufacturer, or those expected by the Buyer with regard to the nature of the goods and on the basis of the advertising carried out by them:
- the goods are suitable for the purpose stated by the Seller for their use (collector’s purposes)
- the goods are in the appropriate quantity, measure or weight
- the goods comply with the requirements of legal regulations.
- The Seller’s obligations arising from defective performance are at least to the extent to which the manufacturer’s obligations arising from defective performance continue.
- The above provisions do not apply to goods sold at a lower price for a defect for which the lower price was agreed. The Buyer is not entitled to rights arising from defective performance if they knew before taking receipt of the goods that the goods had a defect, or if the defect was caused by the Buyer themselves.
- The Buyer is entitled to assert rights in respect of a defect that appears in consumer goods within twenty-four months of receipt.
- In the event of a defect, the Buyer may submit a complaint to the Seller and demand:
- replacement with new goods,
- a reasonable discount on the purchase price,
- withdrawal from the contract.
- The Buyer has the right to withdraw from the contract:
- if the goods have a material defect,
- in the case of a greater number of defects in the goods.
- A material breach is such a breach of contract of which the breaching party already knew or must have known at the time of conclusion of the contract that the other party would not have concluded the contract if it had foreseen this breach.
- In the case of a defect that constitutes a non-material breach of contract (regardless of whether it is a removable or irremovable defect), the Buyer is entitled to have the defect remedied or to a reasonable discount on the purchase price.
- When making a complaint, the Buyer is obliged to inform the Seller which right they have chosen. A change of choice without the Seller’s consent is possible only if the Buyer requested repair of a defect which proves to be irremovable. If the Buyer does not choose their right arising from a material breach of contract in time, they have the same rights as in the case of a non-material breach of contract.
- If repair or replacement of the goods is not possible, the Buyer may demand a refund of the full purchase price on the basis of withdrawal from the contract.
- If the Seller proves that the Buyer knew of the defect in the goods before taking receipt or caused it themselves, the Seller is not obliged to satisfy the Buyer’s claim.
- The Buyer may not complain about discounted goods for the reason for which the goods were discounted.
- The Seller is obliged to issue the Buyer with written confirmation of when the right was exercised, what the content of the complaint is and what method of handling the complaint the Buyer requires, as well as confirmation of the date and method of handling the complaint, including confirmation of the repair carried out and its duration, or written justification for rejecting the complaint.
- The Seller shall decide on the complaint immediately, and in complex cases within three working days. This period does not include the time reasonably required, depending on the type of product or service, for expert assessment of the defect. The complaint, including the removal of the defect, must be handled without undue delay, no later than within 30 days from the date on which the complaint was made, unless the Seller and the Buyer agree on a longer period. Failure to observe this period shall be deemed a material breach of contract and the Buyer has the right to withdraw from the purchase contract. The moment of making the complaint shall be deemed to be the moment when the expression of the Buyer’s will (exercise of the right arising from defective performance) reaches the Seller.
- The Seller shall inform the Buyer in writing of the outcome of the complaint.
- In the case of a justified complaint, the Buyer has the right to reimbursement of reasonably incurred costs arising in connection with the complaint. The Buyer may exercise this right against the Seller within one month after the expiry of the warranty period; otherwise, the court may not award it.
- The Buyer chooses the method of complaint handling.
- The rights and obligations of the contracting parties with regard to rights arising from defective performance are governed by Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection.
- Further rights and obligations of the parties related to the Seller’s liability for defects are governed by the Seller’s complaints procedure.
VII. Delivery
- The contracting parties may deliver all written correspondence to each other by electronic mail.
- The Buyer shall deliver correspondence to the Seller at the e-mail address stated in these Terms and Conditions. The Seller shall deliver correspondence to the Buyer at the e-mail address stated in their customer account or in the order.
VIII. Personal Data
- All information provided by the Buyer in cooperation with the Seller is confidential and shall be treated as such. Unless the Buyer gives the Seller written permission, the Seller shall not use the Buyer’s data for any purpose other than performance of the contract, except for the e-mail address to which commercial communications may be sent, as this procedure is permitted by law unless expressly refused. Such communications may relate only to similar or related goods and may be unsubscribed from at any time in a simple manner (by sending a letter, e-mail or by clicking a link in the commercial communication). The e-mail address will be retained for this purpose for a period of 3 years from the conclusion of the last contract between the contracting parties.
- More detailed information on personal data protection can be found in the Privacy Policy HERE.
IX. Out-of-Court Dispute Resolution
- The Czech Trade Inspection Authority, with registered office at Štěpánská 567/15, 120 00 Praha 2, Company ID: 000 20 869, website: https://adr.coi.cz/cs, is competent for out-of-court resolution of consumer disputes arising from the purchase contract. The online dispute resolution platform available at http://ec.europa.eu/consumers/odr may be used for resolving disputes between the Seller and the Buyer arising from the purchase contract.
- The European Consumer Centre Czech Republic, with registered office at Štěpánská 567/15, 120 00 Praha 2, website: http://www.evropskyspotrebitel.cz, is the contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (the Online Dispute Resolution Regulation).
- The Seller is authorised to sell goods on the basis of a trade licence. Trade inspection is carried out within its competence by the relevant trade licensing office. The Czech Trade Inspection Authority exercises, within a defined scope, supervision over compliance with Act No. 634/1992 Coll., on Consumer Protection, among other things.
The Czech Trade Inspection Authority, with registered office at Štěpánská 567/15, 120 00 Praha 2, website: www.coi.cz, is competent for out-of-court resolution of consumer disputes. If the Buyer is a consumer residing in another Member State of the European Union, they may also contact the relevant out-of-court dispute resolution body in their country of residence.
X. Final Provisions
All arrangements between the Seller and the Buyer are governed by the law of the Czech Republic. If the Buyer is a consumer, this choice of law does not deprive them of the protection afforded by the provisions of the law of their habitual residence from which it is not possible to derogate by agreement.
- All arrangements between the Seller and the Buyer are governed by the law of the Czech Republic. If the relationship established by the purchase contract contains an international element, the parties agree that the relationship shall be governed by the law of the Czech Republic. This does not affect the consumer’s rights arising from generally binding legal regulations.
- The Seller is not bound towards the Buyer by any codes of conduct within the meaning of Section 1826(1)(e) of the Civil Code.
- All rights to the Seller’s website, in particular copyright to the content, including the page layout, photographs, films, graphics, trademarks, logo and other content and elements, belong to the Seller. It is prohibited to copy, modify or otherwise use the website or any part thereof without the Seller’s consent.
- The Seller is not liable for errors arising as a result of third-party вмешательства into the online shop or as a result of its use contrary to its intended purpose. The Buyer must not, when using the online shop, use procedures that could have a negative impact on its operation and must not carry out any activity that could enable them or third parties to unlawfully interfere with or unlawfully use the software or other components forming the online shop, or use the online shop or its parts or software in a manner contrary to its intended purpose or objective.
- The Buyer hereby assumes the risk of a change in circumstances within the meaning of Section 1765(2) of the Civil Code.
- The purchase contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.
- The wording of the Terms and Conditions may be amended or supplemented by the Seller. This provision does not affect rights and obligations arising during the period of effectiveness of the previous wording of the Terms and Conditions.
These Terms and Conditions take effect on 2.10.2025.
